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Department of Information Technologies (DoIT)

Mission - The Caroline County Department of Information Technologies is dedicated to providing technical leadership for all county agencies and departments to meet their respective missions through the efficient implementation, operation, and support of computer/communication systems and applications.

Responsibilities - Caroline County Department of Information Technologies is responsible for the budgeting, purchase, and support for efficient and proper operation of: All Caroline County departments end user systems, Network Devices, Servers, and VoIP System
  • All Caroline County departments Network and Applications functionality
  • Caroline County 911 CAD (Computer Aided Dispatch) system
  • Caroline County e-mail system Design, Implementation, and Functionality
  • Design, Installation and Maintenance of Caroline County Networks Including; Local Area, Fiber, Wireless, Metropolitan, and Wide Area Network Systems
  • Audit and Tracking of all Caroline County Owned Technical Resources

  • Budget Overview - Effective July 1, 2002, the Office of Technology was setup as a separate division under the direct supervision of the County Administrator. Previously these job functions were part of the Administration and Support budget, which included the Office of Technology and Office of Human Resources. To delineate the job duties and classify program costs the Office of Technologies will have a separate budget such that the Capital Technology budget category may be more accurately represented per requirements of GASB 34 (see pie chart below). Effective July, 1, 2010 the Office of Technology was designated as the Department of Information Technologies with increased responsibility to include support of the County VoIP (Voice over Internet Protocol) phone system.



    The Caroline County Department of Information Technologies budget supports hardware and software expenditures for all County Departments. These expenditures are divided into these categories: Hardware, Software, Licensing (Required by some software vendors), Wide Area Network, Maintenance, and Office Support. Below is a colored table indicating each individual category budget. (Chart does not include employee expense.)

    DoIT Budget Categories

    Definitions of Budget Overview
    Hardware: Any NEW Equipment Purchased including; PC's, Local Areas Network Gear (routers/switches), Peripherals (printers, scanners, etc.)
    Software: Any NEW Application Purchased including; Microsoft Office Applications, Single User Specialty Applications (Arcview GIS, PhotoShop, etc.)
    Licensing: Renewal of agreements for Application usage with multiple software vendors.
    Wide Area Network: Any Supplies, Equipment, or Service that supports the use or expansion of the Counties Wide and Metropolitan Area Networks.
    Maintenance: Agreements for Service and/or Support with multiple hardware or software vendors. The purchase of parts necessary for repair of units, systems or networks.
    Office Support: Mileage and Conference expenses, Seminar/Certification fees, Tools and Spares, Office Supplies, Capital Outlay, and Other Expenses.


    General Fund Budget FY 2011: $41,491,343
    Office of Technologies: $405,085



    Director - James D. McCormick Jr. MSc IT

    James D. McCormick Jr.
    James D. McCormick Jr.

    The Caroline County Department of Information Technologies Director is a technical leadership position responsible for the operation of the communication, computer, and technology system of the County to include Local and Wide Area Networks, workstations, servers, peripherals, VoIP communications and software.
    • Promotes the cooperative partnership between individual and multiple departments for the effective and efficient implementation and use of technological resources
    • Designs, integrates, and issues purchase orders for network hardware and software
    • Prepares the technology capital improvement budgets for the various department, the operating budget for the department, and supervises the execution of those budgets
    • Installs and assembles Wide and Local Area Network systems, workstations and peripherals to include cable for additional workstations
    • Configures workstations and servers to increase capability
    • Troubleshoots hardware and software problems with network communications, servers, workstations, printers and peripherals
    • Evaluates new hardware and software for County Government and individual department applications
    • Consults with and evaluates systems of County-related agencies and makes recommendations to them
    • Trains designated staff members in each department to perform minor maintenance work
    • Reports to County Administrator

    Computer Network Lead - Chris Rice

    The position of Computer Network Lead is an intermediate level of work integrating and maintaining software or hardware for local and wide area microcomputer networks, including operating software and network communications software.
    • Maintains the structure of simple local and wide area microcomputer networks and prepares plans, reports and diagrams documenting the type and location of software and hardware
    • Installs operating system software and network communications software for microcomputer networks; application software and customizes as required
    • Configures and monitors the performance of network software and hardware for optimum efficiency
    • Diagnoses routine network software and hardware problems and makes repairs and adjustments
    • Reports to Department Director

    Computer Network Specialist II - Don Reed

    The position of Computer Network Specialist II is an entry - intermediate level of work integrating and maintaining software or hardware for local and wide area microcomputer networks, including operating software and network communications software.
    • Maintains the structure of simple local and wide area microcomputer networks
    • Installs operating system software and network communications software for microcomputer networks; application software and customizes as required
    • Configures software and hardware for optimum efficiency
    • Diagnoses routine network software and hardware problems and makes repairs and adjustments
    • Reports to Computer Network Lead

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    Caroline County Office of Technologies

    109 Market Street
    Denton Maryland 21629
    Phone: (410) 479-8140
    Fax: (410) 479-0668
    email: info@carolinemd.org


    Copyright © 2003-2014, Caroline County Maryland, All Rights Reserved