In an emergency, the more information responders have, the better they can help. The actual dispatch of emergency services has already happened as soon as the location of the emergency is known. The 9-1-1 call taker relays the information that they receive to first responders in the field and remains on the phone with the caller to obtain additional information and provide instructions. The 9-1-1 Center utilizes a state-of-the-art network of computers, telephones and radios to communicate and dispatch information to others even while they are on the phone with you. The 9-1-1 call taker will use this time to confirm the name, address, and ask any additional questions. For example:
Suspect or vehicle information for crimes in progress.
Age of patient and are they conscious and breathing?
What is on fire and are there any other dangers?